y For Norton Internet Security users, disable Norton Privacy Control and Spam Alert.
y Disable SSL/TLS in Server Settings in PGP Desktop and PGP Universal Satellite. (In PGP Desktop,
select the PGP Messaging Control Box and then choose
Messaging > Edit Server Settings. For
SSL/TLS, select Do Not Attempt. In PGP Universal Satellite, on the Policies tab, select Ignore
SSL/TLS.) These versions of Norton AntiVirus prevent all mail clients from using SSL/TLS,
regardless of the use of PGP software.
Symantec Norton AntiVirus 8.x
y PGP Corporation does not recommend using PGP software with this version of Norton AntiVirus.
PGP Corporation recommends that you upgrade to Norton AntiVirus version 10.x or later. [10419]
Trend Micro Antivirus 12.x, Trend Micro PC-cillin Internet Security 2005
y No special configuration required.
Personal Firewall Compatibility
PGP Universal Satellite for Windows has been tested with the following personal firewall software:
y Zone Alarm: The Zone Alarm firewall, by default, restricts access to localhost. Because PGP
Universal Satellite redirects connections to localhost, this stops PGP Universal Satellite from working
correctly. To fix this, add localhost (127.0.0.1) as a trusted IP address in Zone Alarm (on the
Firewall/Zones screen). Email proxying by PGP Universal Satellite will work normally once this is
accomplished. [6446]
y CyberArmor Personal Firewall: PGP Universal Satellite 2.10 is not compatible with InfoExpress
CyberArmor Personal Firewall versions 2.6.050802 or 3.2.050802 or prior. Before you install PGP
Universal Satellite, you must upgrade these versions: contact your helpline or the vendor
y Webroot Desktop Firewall: PGP Universal Satellite is compatible with Webroot Desktop Firewall
Version 5.8 only. Earlier versions of Webroot software are not compatible with PGP Universal
Satellite.
Citrix Compatibility
PGP Universal Satellite for Windows has been tested with the following Citrix software:
y Citrix Presentation Server 4.0
y Citrix Metaframe XP
Additional Information
PGP Desktop
y PGP Desktop Compatibility: PGP Desktop includes full support for all PGP Universal Satellite
features. PGP Universal Satellite provides a subset of the features of PGP Desktop. If you attempt to
install PGP Desktop on a system where PGP Universal Satellite is installed, PGP Desktop overwrites
PGP Universal Satellite during installation; also, PGP Universal Satellite will not install over PGP
Desktop. Do not install both products on the same system. PGP Desktop version 8.x and earlier
users must uninstall PGP Desktop before installing PGP Universal Satellite. [NBN]
Messaging
y Citrix: To use PGP Universal Satellite in Citrix environments, download the installer from the PGP
Universal Server, not through Web Messenger. [17289]
y POP: Verizon POP accounts return an incorrect response when connecting to the POPS/SMTPS
ports if you have not purchased Verizon’s Silver/Gold services. In this situation you must set the ports
manually to 110/25 in the Policy user interface for the account, respectively, to avoid connecting to
the normal ports. [NBN]
y RC2 128-bit S/MIME Messages: PGP Messaging does not support the decryption of RC2 128-bit
S/MIME-encrypted email. [12140]
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